Dealer Reviews
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Date: Sun, 13 May 2012 01:26:53 GMT
Comments: My wife and daughter are owners of Mercedes and have been very happy when driving their vehicles. I have had our GL 450 in on numerous occassions for minor repairs or scheduled maintenance services. We have been happy to date. If there is any complaint, it would be the cost of repairs. I have no issue with service cost, but it seems the service department would discount percentages based on t... more
Date: Tue, 08 May 2012 12:26:43 GMT
Comments: Very friendly and goes extra mile to explain everything. Show us variety and differences in the model of vehicle we were looking ror and it was quite a educational experience we did buy yet but is truly considering purchase.
Date: Mon, 07 May 2012 16:48:55 GMT
Comments: Michael was very patient while I vacillated between models. He helped me with the pros and cons as I tried to find the right car within my budget. I am very happy with my selection. At the time of delivery, Michael was thorough with his explanation of the functionality of the vehical. I would also like to commend the Used Car Manager who apprised my trade-in and the Finance Manager who walked ... more
Date: Sun, 29 Apr 2012 13:36:21 GMT
Comments: Chris was wonderful to work with. I was purchasing the 2003 SLK320 from remote (I live in Massachusetts, and this dealership is in Annapolis MD). There was something about Chris' demeanor over the phone that led me to trust him. I asked Chris to evaluate the car for cosmetics and mechanics. He called me back and gave a very accurate report. I decided to purchase The we coordinated for my arrival a... more
Date: Sat, 28 Apr 2012 17:05:16 GMT
Comments: I had been looking for an SLK350 and approached several dealers including the internet. Michael Benso at Mercedes of Annapolis was great to work with. Not only was the price better than anywhere else, the customer service was great. All of my emails and phone callers were return promptly. Also, for once, I had a sales rep who knew everything there was to know about the car inside and out. You... more